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Privacy Policy

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1. Introduction
This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or purchase goods from us.
We are committed to protecting your privacy and complying with UK data protection law, including the UK GDPR and the Data Protection Act 2018.

By using this website, you agree to the terms of this Privacy Policy.

2. Who We Are
This website is operated by Ocean Hare Ltd, registered in the United Kingdom.
Our contact email is hello@piphareoceanracing.com.
References to “we”, “our”, and “us” refer to Ocean Hare Ltd.

3. What Information We Collect
When you make a purchase or create an account, we may collect the following information:

  • Your name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely by our payment provider – we do not store full card details)

We also collect limited technical information automatically, such as your IP address and browser type, for website security and performance purposes.

4. How We Use Your Information
We only use your personal data for the administration of sales made via this website, including:

  • Processing and fulfilling your orders

  • Communicating with you about your purchase

  • Managing returns or refunds

  • Complying with our legal and tax obligations

We do not use your data for marketing, mailing lists, or any other purpose beyond managing sales and customer service.

5. Legal Basis for Processing
We process your personal information under the following lawful bases:

  • Contract: to fulfil your purchase or service request.

  • Legal obligation: to comply with UK tax or accounting laws.

6. Data Sharing
We will never sell or share your personal information with third parties for marketing purposes.

We may share limited data only with:

  • Payment processors (e.g. Stripe, PayPal) to complete your purchase

  • Delivery companies (e.g. Royal Mail, courier services) to send your order

  • Professional service providers (e.g. website hosting or IT support) who are bound by confidentiality and data protection obligations

7. Data Retention
We keep your personal data only as long as necessary to fulfil your order and comply with our legal and accounting obligations.
Typically, we retain order records for six years as required by UK tax law.

8. Your Rights
Under UK GDPR, you have the right to:

  • Request a copy of the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data (where legally possible)

  • Object to or restrict processing in certain circumstances

To exercise any of these rights, please contact us at [Your Contact Email].

9. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
All payment transactions are encrypted and handled securely by our payment partners.

10. Cookies
Our website may use small text files called cookies to improve functionality and user experience.
These cookies do not collect personal information and can be managed or deleted through your browser settings.

11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Ocean Hare Ltd
hello@piphareoceanracing.com
12-14 high Street, Poole, BH15 1 BP

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